Need help?
Frequently Asked Questions
We ship worldwide from our warehouse in Bursa, Türkiye.
Customs and import duties may apply depending on local regulations.
We kindly recommend checking with your local customs office for more information before placing your order.
Delivery times vary by country. Typically:
Türkiye: 2–4 business days
Europe/UK: 5–6 business days
USA/Canada: 5–6 business days
Other countries: 7–10 business days
Yes, you may return your order within 14 days of delivery, provided items are unused and in original condition.
Please contact customercare@superfinela.com to initiate your return.
Currently, we do not offer direct exchanges. Simply return your item and place a new order.